I was referred by my primary dentist when I had an old bridge break at the gum line, and so knew it had to be extracted and an implant done. Very warm welcoming; greeted very professionally. Dr. Coles was very calm, collected, explained everything, put everyone at ease. The staff is phenomenal — they are great. They always greet you by name; they greet you with a smile. They make sure that scheduling is per your schedule — they'll make adjustments. They're very pleasant on the phone. I get reminders. They're excellent to work with. I've told numerous people, "Don't go anywhere else. Come and see Dr. Coles."--Dottie